Frequently Asked Questions


Grout, Tile & Stone Sealer – Quick Drying has a quicker drying time; the Grout, Tile & Stone Sealer – Slow Drying has a slower drying time.

The sealers are “impregnators” that penetrate into the tiles and grout to seal them in order to help prevent penetration by oil and water-based stains. They also help stop soiling. The impregnators are not coatings, so there is no film or membrane on the surface of the tiles or grout; therefore, the impregnators will not scratch, peel or flake off.

To remove wax the best product to use is Sure Clean Porcelain Cleaner which is designed to dissolve wax and grout residue from tiles.

If using the Grout, Tile & Stone Sealer – Quick Drying or Grout, Tile & Stone Sealer – Slow Drying, clean your brushes with turps followed by rinsing in warm, soapy water. If using the water-based sealers, warm soapy water is all that is needed.

1 litre of Grout, Tile & Stone Sealer – Quick Drying can cover up to 40 square metres, depending on the method of application and the porosity of the tiles and grout.

No. It dries invisible and will not change the appearance or texture of the tiles.

Use non-acidic cleaners or a light cleaner like dishwashing liquid or just plain water. Use a damp mop or cloth. There is no need to use harsh detergents, or cleaners containing chlorine or abrasive material.

You can apply the product with a lamb’s wool applicator, paint brush, roller, mop etc. Whatever suits you best!

The surface you want to seal has to be thoroughly cleaned. If you are using Grout, Tile & Stone Sealer – Slow Drying, apply the first coat. When dry, apply the second coat and buff before it dries. The first coat may take up to five hours to dry. If using Grout, Tile & Stone Sealer – Quick Drying, apply one coat. Wait up to sixty minutes and apply the second coat. Buff the area before it dries. A lambswool applicator or buffing pad is best to use depending upon the size of the area.

Any of our products will do the job. However, for a swimming pool area, I would recommend you use the Grout, Tile & Stone Sealer – Quick Drying or the 24/7 Plus Stone & Concrete Sealer. Neither chlorine nor saltwater will affect the longevity of our products.

Yes, you can seal just the grout lines. We recommend using the Grout, Tile & Stone Sealer – Quick Drying Aerosol. As for the over spray, the sealer dries clear and will not be noticeable.

It will last a lifetime on vertical surfaces. On floors, etc., it will last for years. However, on heavy walkway areas or heavily used areas such as shower recesses, the areas should be checked yearly and re-sealed if necessary.

Take your pick! You can use our Grout, Tile & Stone Sealer – Slow Drying or our 24/7 Plus Stone & Concrete Sealer. Because both these products are slower drying, they will provide better penetration on dense surfaces.

There are two different types of ceramic tiles-glazed and unglazed. Sealing of glazed ceramic tiles is not necessary as they are non-porous. The only thing that needs to be sealed in that case is the grout line which you would do after the tiles are laid.

In the instance of non-glazed ceramic tiles, or any other type of tile or stone, you can use Sure Seal® prior to grouting as a grout release and after grouting to complete the sealing process. A light spray on the tiles prior to grouting facilitates easier cleanup of grout and prevents grout stains on the tiles. After tiles are laid and grouting is finished, an additional application of Sure Seal® should be done per can instructions on the tiles and grout lines.

Our Grout, Tile & Stone Sealer – Quick Drying Aerosol will not affect paint, because it is such a fine spray and quick drying. If using liquid Grout, Tile & Stone Sealer – Quick Drying or Grout, Tile & Stone Sealer – Slow Drying, it is best to cover up the painted areas prior to sealing. Clean off any overspray immediately with a damp sponge or cloth.

Yes, any of the Sure Seal products can be used to seal stone tables and benchtops.

Sure Seal® products are invisible once they dry on the surface; therefore, we recommend application of two coats in case an area was missed when applying the first coat.

Yes!

No! Sure Seal® does not contain silicones. Both the Grout, Tile & Stone Sealer – Quick Drying and the Grout, Tile & Stone Sealer – Slow Drying, are solvent-based products. We also have water-based products called 24/7 Plus Stone & Concrete Sealer, Ezy-As 1,2,3 and Premium Plus Sealer.

No! Sure Seal® will not seal the crack in the bathroom tile. Sure Seal® does not act like filler, but it will seal fine line cracks.

If they are glazed ceramic tiles, they are not porous and do not require sealing. If they are unglazed ceramic tiles, they do need to be sealed. In both cases, we recommend that you seal the grout lines between the tiles. Use either the Grout, Tile & Stone Sealer – Quick Drying Aerosol or the Grout, Tile & Stone Sealer – Quick Drying Liquid. Any overspray to the surrounding glazed ceramic tiles is not a problem as Sure Seal® dries invisible. It will also help keep the tiles cleaner for easier maintenance.

Yes! You can spray the inside of your terracotta pots to help minimize water absorption. Use the Grout, Tile & Stone Sealer – Quick Drying aerosol or the 24/7 Plus Stone & Concrete Sealer applied with a brush.

Yes! You can still seal your tiles and grout in your bathroom. You will need to clean your bathroom to remove any soap scum or mildew that has already formed in your bathroom. If you are using a strong harsh cleaning agent we recommend that you rinse the area down with water thoroughly to remove any residue from the cleaning agent. Once this has been completed, you can seal your bathroom with our Grout, Tile & Stone Sealer – Quick Drying Aerosol, or use our Grout, Tile & Stone Sealer – Quick Drying liquid. To help remove soap scum, use our Sure Clean cleaner. If removing mould and mildew, use household bleach.

Most silicones are water-based products. They are used as fillers to fill gaps. Because they are mainly water based, they will not stick to a surface treated with Sure Seal® The best way to do it, is to apply the silicone product first, then apply Sure Seal® sealants over the top. If you have already sealed the area with Sure Seal®, you will have to remove the sealer from the surface of the area first, before you can apply the silicone. First, you flush the area with turps. Then you flush the area with plenty of water and agitate with a scrubbing brush. Clean with a rag. Apply the silicone product to the cleaned surface and once the area is dry, you can then re-seal with Sure Seal® quick drying aerosol or liquid product.

Our products are available in most major hardware and tile stores Australia wide. Click here to find your nearest Sure Seal® supplier.

No! This is not recommended. You might try our Rug and Carpet Protector. Although specially formulated for heavy duty use on rugs and carpet, try a test area on an inconspicuous part of your fabric such as underneath the chair or lounge, etc. If it does not affect the texture or colour, it is safe to use. Overspray to wood or polished surfaces should be wiped clean with a wet sponge or rag. All our impregnator products are resistant to UV light.

No! All Sure Seal® products are penetrating sealers that seal the pores in tile and stone surfaces. They do not leave a residue on the surface, or need to be wiped off which you find when using acrylic or silicone-based products. They will not change the feel, texture or colour of the treated surface as they dry invisible. Sure Seal® products are also resistant to UV light.